Return & Cancellation Policy

Last Updated: January 2025

1. Service Nature

Personal styling consultation services are provided on a service basis. Consultations involve analytical work, documentation, and framework development that cannot be returned or refunded in the traditional sense.

2. Cancellation Terms

2.1 Client Cancellation

Clients may cancel scheduled consultations subject to the following terms:

• 48 hours or more notice: Full refund or rescheduling without penalty
• 24-48 hours notice: 50% refund or rescheduling with 50% fee
• Less than 24 hours notice: No refund, rescheduling subject to full consultation fee

2.2 Provider Cancellation

If we cancel a consultation, clients will receive a full refund or option to reschedule at no additional cost.

3. Refund Conditions

Refunds are available only for:

• Cancellations made in accordance with the terms above
• Provider-initiated cancellations
• Service delivery failures that prevent completion of agreed consultation scope

4. Completed Services

Once a consultation has been completed and documentation or frameworks have been delivered, no refunds are available. Services are considered complete upon delivery of consultation documentation or framework materials.

5. Rescheduling

Consultations may be rescheduled subject to availability and applicable cancellation terms. Rescheduling requests should be made at least 48 hours in advance to avoid fees.

6. Partial Services

If a consultation cannot be completed due to circumstances beyond either party's control, refunds will be calculated on a pro-rata basis based on services delivered.

7. Refund Processing

Refunds, when applicable, will be processed using the same payment method used for the original transaction. Processing times may vary depending on your payment provider:

• Credit/debit card refunds: 5-10 business days
• Bank transfer refunds: 7-14 business days

You will receive confirmation via email once the refund has been processed. If you do not receive your refund within the expected timeframe, please contact us.

8. No-Show Policy

If you fail to attend a scheduled consultation without prior notice, the consultation fee will be forfeited. We understand that emergencies may occur, and we will consider exceptional circumstances on a case-by-case basis.

To avoid forfeiting your consultation fee, please contact us as soon as possible if you are unable to attend.

9. Service Modifications

If we need to modify the scope or format of a consultation due to unforeseen circumstances, we will discuss alternative arrangements with you. If the modified service does not meet your needs, you may be entitled to a partial or full refund depending on the circumstances.

10. Dispute Resolution

Disputes regarding cancellations or refunds should be directed to:

info@labeldivision.world

We will review disputes on a case-by-case basis and respond within 14 business days. We are committed to resolving disputes fairly and promptly.

If we are unable to resolve a dispute directly, you may have the right to pursue other remedies available under applicable law.

11. Contact

For cancellation requests or questions regarding this policy, contact:

info@labeldivision.world

You may also write to us at:

Labeldivision
10435 Los Alamitos Blvd
Los Alamitos, CA 90720, United States